Terms of service

Here are some terms about bondbond application.

  • Terms and conditions for the use of the service specify the terms and conditions for the use of bondbond's website, application, and other types of media (collectively referred to as the “Services” or “Service Groups”) which is provided by Tree Roots Entertainment Group Co., Ltd. (hereinafter referred to as "we", "bondbond" or the "Company"). 

    Please read the terms and conditions for the use of the service. It is important to understand the terms and conditions before using the company's services. If you do not agree to these terms and conditions, you will not be able to register as a user or use such services.

  • When you register as a user or use our service, you are considered that 

    • you accept and agree to the terms and conditions for the use of this service at all times while using the service and it is considered that you have entered into a service contract with the Company; and 

    • you agree and consent to the Company collecting, using, and disclosing (“processing”) personal data in accordance with the Privacy Policy. 

  • The Company reserves the right to change or amend the terms and conditions governing the use of its services, whether in part or in whole. The Company will update information on the changes on the website and application, and will send notifications to users through the company's platform. However, the Company recommends you to check the latest terms and conditions for using the service regularly. However, continued use of the service implies agreement with the terms and conditions, extending from the past to the present. 

    • Age requirement 

      (1) The Company intends for individuals aged 4 (four) years and above to use the Company’s services. Registering as a user or using the service for individuals under 4 (four) years of age is a violation of the terms and conditions. The Company reserves the right to deny service to such users. 

      (2) For users under 20 (twenty) years of age, any financial transactions, such as ordering goods or services online, giving high-value gifts or participating in auction, must receive parental approval before. 

    • Account creation 

      Before start using the service, an individual must create an account and provide personal data that is current, accurate and complete. The Company recommends that  the user regularly update their personal data through the User Profile Settings menu to ensure it is current and accurate. 

      In the event that the user's account is created with or connected to another account such as the App Store or Google Play (third-party account) to create a bondbond’s account, while the user is connecting to the third-party account, the user acknowledges that the user agrees to allow the Company to access personal data from a third party account in accordance with the terms and conditions of such account, and agree to disclose personal data in bondbond’s account to third parties.  

      The user is responsible for maintaining the confidentiality of their account password and must not disclose it to any third party. If you know or suspect that any third party has access to your password or has entered your account, you must notify the Company immediately at bondbondlive-official@treg.co.th. Otherwise, the Company will not be held responsible for any damages resulting from unauthorized use of the user's account.  

      Remark: The relationship between the user and the third-parties concerning account creation is governed by the agreement between the user and the third-parties. The Company is not liable for any damages resulting from third-parties disclosing personal data to the Company for connection or account creation, including personal data within the responsibility of third-parties.  

    • Terms of service 

      During the use of the service, the user certify that 

      (1) personal data used to create an account is current, accurate, and complete. 

      (2) the service will be used according to the terms and conditions of service use, including various rules and regulations of the company and third-parties legally. and will not do anything that violates the rights of others. 

      (3) the user shall not infringe upon the copyright or other intellectual property rights of the Company or any other legal entity. 

      (4) the user shall not use the website or application for commercial purposes, either on their own behalf or on behalf of another person. In the event that the user engages in such activities, the user agrees to assume sole responsibility to the Company. Whether the action involves advertising, buying or selling goods and services, making payments, delivering goods or services, or providing warranty against damage to products or services, the Company disclaims responsibility for any actions undertaken by the user in connection with such commercial activities. 

      (5) the user is prohibited from copying, duplicating, or collecting any information, including names, addresses, emails, photos, or songs, displayed on the Company’s website and applications. 

      (6) the user shall not interfere with or attempt to interfere with the normal operation of the website, application, or any network connected to the service. Additionally, the user shall not circumvent any measures that the Company may employ to prevent or limit access to the Service. 

      (7) the user shall not engage in or promote criminal activities, maliciously transfer or distribute content on the Company's websites and applications, engage in technologically dangerous activities, breach confidentiality, or attempt to disrupt the operation of the Company’s website and application. 

      (8) the user shall not engage in any fraudulent activities or cause themselves or third-parties to benefit from such fraud. 

      (9) the user is prohibited from using the service in a manner that may create a conflict of interest or undermine the purpose of the service, such as generating or expressing fraudulent opinions. 

      (10) to access the Company's software, a device is required. You acknowledge that it may be necessary to upgrade the software to the latest version for optimal use of the service. 

    • The Company reserves the right to restrict access to all or parts of the service if it does not comply with the Company's conditions, such as the age of users, identification of users, and so on. 

    • The Company reserves the right to cease providing the service, either wholly or partly, without prior notification to users in the following circumstances: 

      (1) When maintaining or repairing the system. 

      (2) In the event that the service cannot be provided due to force majeure, including but not limited to events such as fire, power outage, war, riot, or labor disputes. 

      (3) When maintaining the security of users or third-parties or in an emergency for the public interests; or 

      (4) Other cases when the Company reasonably considers that it is necessary. 

    • The Company reserves the right to publish any advertisements or content, whether ours or any third party, on the service platform without prior notice. 

    • The Company is not liable for damage resulting from the user’s mistakes or actions of third-parties, whether intentional or negligent. This includes issues such as signal connection problems, typing and providing incorrect information, or miscommunication. 

    • The Company reserves the right to absolve itself of responsibility for any changes in the payment price for products or services when the user purchase items that do not meet his/her needs, whether due to intentional or negligent actions. This includes instances where the user request alterations in product or service type, leading to adjustments in payment. 

    • The company shall not be held responsible for any damages resulting from the user being deceived or experiencing asset theft by third-parties. 

    • The user acknowledges and agrees that the Company is not responsible for any errors in the content (including text, illustrations, photographs, trademarks, information, or any other elements) on the website or application that may result from outdated information or typographical errors. This is attributed to the detailed information received from the show organizing company. Further, the Company reserves the right to change or amend various contents without prior notice. 

    • The user acknowledges and agreesthat the Company is not responsible for the inability to attend the performance or access any service for which tickets have been purchased from the Company. This includes scenarios such as the postponement or cancellation of a performance, suspension, or cancellation of service. These decisions are determined solely by the organizers of the show, and the Company is not involved in any considerations. However, the Company has provided measures to mitigate the damage for you. Please read details in Section 5 of the Paid Policy. 

     

    Remark: In the event of a show being postponed or canceled, kindly refer to the updated information directly from the show organizers. The Company may also provide information regarding the cancellation or postponement of performances through the Company’s website and/or application, as the case may be. 

  • The user agrees to compensate the Company for damages, including reasonable expenses and attorney's fees which caused by violation of the terms and conditions of the use of the service or any violation of any law or regulation. 

  • The products and services, content, images, videos, trademarks, or service marks on the Company’s website and application are considered the intellectual property of the Company or the creator of the work unless specified otherwise. You may not copy, download, or modify any part or all of it without prior written consent from the Company or the third party that owns that intellectual property. 

  • While using the Company's website or application, there may be links to other third-party websites, applications, or services, including social media platforms or advertisements. The provision of services or advertisements by such third-parties is beyond the control of the Company, and the Company is not responsible for them. The Company does not review, approve, monitor, represent, or provide warranties regarding the services and advertising of these third parties.  

    When using third-party services, the Company recommends that you check the terms and conditions, including privacy policies, as announced by the third parties. You agree to do so at your own risk when connecting to such services and advertisements, in accordance with the terms and conditions for the use of the service and relevant policies of third parties. 

    • Termination of the contract by the Company 

      (1) The Company reserves the right to suspend access or your use of any services, in whole or in part, at any time without prior notice, if it is found that (a) you have not complied with any of the terms and conditions for the use of the service, and the Company has already notified you; (b) If there is any circumstance that may or may cause damage to the service, violate the rights of third-parties, violate any relevant laws or regulations; or (c) If there is reason to believe that your information is not true, inaccurate or out of date. The discretion and decision of the company is final. 

      (2) The Company reserves the right to delete accounts that have not been used for three (3) years from the date of last use without prior notification to the user. 

    • Termination of the contract by the user 

      The user can request to terminate your account at any time for any reason by sending a request to bondbondlive-official@treg.co.th These terms and conditions of service will remain in full force and effect until the day that the account is deleted. 

    • Consequences of account deletion 

      When your account is deleted, your right to use the service will be automatically terminated, including your username, password, and any information related to the account. Nevertheless, the Company may retain your information as long as it complies with the Personal Data Protection Act B.E. 2562. 

    • Applicable law 

      These terms and conditions for the use of the service are governed by Thai law. The interpretation and results of these terms and conditions for the use of the service shall be in accordance with the Laws of Thailand. Any dispute, controversy, or claim that arises and cannot be settled between the Company and the user shall be brought before and submitted to the Thai court having jurisdiction. 

    • Incompleteness of the terms and conditions for the use of the service 

      If any statements and/or terms and/or conditions under the terms and conditions of use of the service is void, voidable, contrary to applicable law or may not be enforced for any reason, the Company and the user agree to any such statements and/or terms and/or conditions do not affect the terms and conditions of use of services that are enforceable under these terms and conditions to be void, void or lost. 

    • In the event of a conflict 

      These terms and conditions for the use of the service are created in English and Thai. In case of any conflict arises between the English version and Thai version, the English version shall prevail. 

    This Privacy Policy is announced on December 20th, 2023